Smarter Support with Google AI.

Your path to scalable, efficient, always-on customer service.

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Your Challenges

Do these sound familiar?

  • Your team is overwhelmed by repetitive questions?
  • You want to offer 24/7 support without doubling your team?
  • You're unsure how to implement AI securely and effectively?
  • You struggle to connect different tools and systems into one smooth support process
    • Book a Call
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    The Solution

    Google AI Chatbot - answers, learns, integrates. Instantly.

  • Instantly resolves recurring questions using generative AI
  • Understands context from your internal data
  • Seamlessly integrates into your website, ERP system, etc.
  • Scale easily with agent systems and MCP server integration for complex support scenarios
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    Getting started is easier than you think

    In just three simple steps, we turn your support idea into a working AI Chatbot – fast, secure, and tailored to your needs.

    Here’s how it works:

  • Discovery Call
  • Proof of Concept
  • Handover and Q&A
    • Two people sitting at a desk, engaged in a video call on a computer screen. One person is holding a cup, and the other is looking at the screen. A window with a view of trees is in the background.

    Discovery Call

    In a short discovery session, we take a close look at your current support setup, recurring customer issues, and business goals.
    Together, we define how an AI chatbot can support your team most effectively – and what success looks like for you.

    Result: A clear use case and shared vision for your Chatbot.

    A group of people in a meeting room, with one person pointing at a flipchart displaying various notes and diagrams. The room has a large window and a table with bottles of water.

    Proof of Concept

    We build a working prototype of your Chatbot using your actual support content (FAQs, manuals, tickets, etc.). Powered by Google Vertex AI, your bot delivers realistic, generative responses – securely and GDPR-compliant. You test it in real time, give feedback, and refine the experience directly with us.

    Result: A fully functional Chatbot prototype, ready to learn from your input.

    A man standing in front of a large screen displaying a video conference with four participants. A flipchart is visible on the left side of the image.

    Handover and Q&A

    You get access to the Chatbot, a walkthrough of all features, and tailored recommendations for a productive rollout. We demo the solution live, answer your questions, and discuss next steps based on your strategy and tech stack.

    Result: Confidence, clarity, and a clear path toward launch.

    Your Benefits

    Get more out of your support – faster, smarter, and with less effort. Our AI-powered Chatbot brings real value from day one.

  • Fast time-to-value
  • Lower support workload
  • Secure by design
  • Expertise included

    • Why AI?

    81

    say AI is essential for modern support

    54

    of support teams already use AI tools

    0.8

    find Chatbots helpful for simple requests

    Ready to build your AI Chatbot?

    We’ll guide you from the first idea to a live solution – fast, secure, and tailored to your needs.
    Let’s bring your vision to life – from idea to implementation.

    Let’s get in touch!

    Sarah Schmitt-Bär

    Seibert Group GmbH

    Luisenstraße 37-39, 65185 Wiesbaden
    +49 611 20570 0 sarah.schmitt@seibert.group